Privacy Policy

Complete Laundry Care We value the privacy of our users and are committed to protecting your personal information. This privacy policy outlines how we collect, use, disclose, and protect the information you provide when using our website or services.

Information We Collect:

  • Personal Information: When you use our services, we may collect personal information such as your name, contact information, email address, and payment details. We collect this information when you register for an account, place an order, or communicate with us.
  • Usage Information: We may collect information about how you interact with our website, such as your IP address, browser type, device information, and pages visited. This information helps us improve our services and tailor your experience.

How We Use Your Information:

  • Provide Services: We use your personal information to provide, maintain, and improve our services, fulfil orders, and communicate with you about your account or transactions.
  • Personalisation: We may use your information to personalise your experience, such as recommending products or services that may interest you based on your past interactions.
  • Marketing: With your consent, we may send you promotional emails or newsletters about our products, services, or special offers. You can opt-out of receiving these communications at any time.
  • Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, or to protect our rights or property in the event of a dispute or legal action. Information Sharing and Disclosure:
  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting business, or providing services on our behalf. These service providers are contractually obligated to use your information only as necessary to provide the services and must comply with applicable data protection laws.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests such as court orders or subpoenas.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets. Your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your information.

Data Security:

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy:

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information without parental consent, please contact us, and we will take appropriate steps to remove the information.

Changes to this Privacy Policy:

We reserve the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.

Contact Us:

If you have any questions, concerns, or complaints regarding this privacy policy or our privacy practices, please contact us at contact@completelaundrycare.com.